About Auctum GmbH
Returned is the returns service of Auctum GmbH, Schorfheide, Germany — a registered German company handling e-commerce returns for international sellers.
Auctum GmbH operates Returned.online from Finowfurter Ring 45, 16244 Schorfheide, Germany. We receive, inspect, grade, and re-ship e-commerce returns for Amazon, TikTok Shop, Temu, Shein, and Shopify sellers who sell into Germany and the EU but are based elsewhere.
All processing prices are published on our pricing page. Storage, disposal, consolidation, and pallet prep are billed at the published rates — the value-recovery commission is quoted per product after inspection of the received goods.
Company details
- Company
- Auctum GmbH (Returned)
- Address
- Finowfurter Ring 45, 16244 Germany
- Country
- DE
- Phone
- +49 176 20293821
- info@returned.online
- Commercial register
- HRB 21377, Amtsgericht Frankfurt (Oder)
- VAT ID
- DE251340219
What we do for sellers
- Returns processing: receipt, unboxing, photo documentation, grading.
- Amazon FBA removal order receiving and processing.
- Value recovery: graded returns resold or forwarded at your instruction.
- Free forfeit program: surrender returns permanently at zero cost.
Work with a registered German company
Start with your German returns address within 48 hours on business days, or ask us anything before you commit.