Your German returns address — with value recovery built in

Returns processed in Germany for international Amazon and e-commerce sellers. Transparent published prices — around 10% below typical market rates.

48h onboardingNo hidden feesEN·中文·DE·TR

Instant Price Calculator

Service level

See what came back: inspection, contents check, and photos.

Avg. items per return
2
Items per box
15
Box size
Storage pallets
0
Storage boxes
0
Subscription1 x €31.50€31.50
Processing100 x €2.29€229.00
Extra items100 x €0.40€40.00
Consolidation8 x €3.79€30.32
Disposal20 x €0.49€9.80
TOTAL€340.62

Effective price per return: €3.41

You save €38.98 per month

Approx. €467.76 per year vs typical market cost

One-time setup fee: €31.50. No hidden fees.

48h

Onboarding

10%

Below market rates

4

Languages

Choose your service level

Basic

from €1.65 / return

Know what arrived.

Included

  • Dedicated German returns address
  • Parcel receiving and acceptance
  • Sender and tracking captured
  • Arrival notification within 1 business day

Not included: opening and inspection, photos, grading.

Calculate with this level

Most popular

Standard+

from €2.29 / return

See what came back.

Included

  • Everything in Basic
  • Item opened and contents checked
  • 2+ photos of every item
  • Damage and completeness noted

Not included: resale-grade condition report. Extra items are billed per item.

Calculate with this level

Grading

from €2.75 / return

Ready for resale decisions.

Included

  • Everything in Standard+
  • Full A/B/C condition grading
  • Functional check where applicable
  • Resale recommendation and detailed report

Not included: resale listing and sale commission.

Calculate with this level

How it works

1

Get your address

Receive your German returns address within 48 hours after signup

2

Returns arrive & are inspected

We receive, inspect, and photograph every return within 1 business day

3

You decide per item

Choose: restock, consolidate & reship, recover value, or dispose

4

Money back in your pocket

Maximize recovery, minimize waste — profit from your returns

You keep the difference

Published prices ~10% below typical market rates

Monthly subscription

31.50

vs 35.00

Standard+ (inspection + photos)

2.29

vs 2.55

Grading (full grading)

2.75

vs 3.05

Frequently asked questions

How fast do I get my German returns address?

You'll receive your dedicated German returns address within 48 hours after signup.

What happens when a return arrives?

We receive, inspect, and photograph every return within 1 business day. You then decide per item: restock, consolidate & reship, recover value, or dispose.

What does it cost?

All prices are published upfront — from €1.65/return plus €31.50/month. No hidden fees, no 'contact us for pricing' games. Use our calculator to estimate your costs.

What is Value Recovery and what commission do you take?

We sell unwanted returns for you. The commission depends on the product category and condition — we agree on it individually before selling anything. Unsold items can still be consolidated, stored, or disposed at our standard rates.

Do you handle Amazon removal orders?

Yes, this is an official service from day one. Simply address your FBA removal orders to us — we'll count, inspect, photograph, and report on every item, then handle them according to your instructions.

Can you consolidate returns and ship them back to me?

Yes, we can consolidate your returns and ship them worldwide. From €3.79/box for packages ≤20kg, or €4.45/box for larger packages.

Who is behind Returned?

Returned is operated by Auctum GmbH, a German company based in Schorfheide near Berlin. Commercial register: HRB 21377, Amtsgericht Frankfurt (Oder). VAT ID: DE251340219.

Which languages do you support?

We provide full support in English, Chinese, German, and Turkish — for both sales inquiries and ongoing customer support.

Get your German returns address in 48 hours

Get started